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Please feel free to contact us about using the form below or, alternately, via one of our other routes.
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We endeavour to reply to all customer queries as quickly as possible, to make booking your holiday effortless.
Contact us by Email
Please feel free to contact us with any questions you may have – firstname.lastname@example.org
Contact us by Phone
We’re more than happy to answer your questions or take your booking by phone. Please call +44 7930 761529
Answers to common questions
We’ve compiled a list of answers to common questions.
- Can I access the chalet by ski?
Ski to door access is available for off piste skiers to the Sainte Foy Tarentaise slopes.
- Can I get to the chalet by train?
The nearest train station is Bourg Saint Maurice. Direct trains from Paris take approximately 5 hours 30 minutes. Train tickets can be booked at www.voyages-sncf.com or www.uk.voyages-sncf.com.
Fleurie at Five Chimneys is a 20 minutes drive from Bourg Saint Maurice.
There are fast trains from Paris to Chambery (approximately 1 hour 30 minutes drive to the chalet).
- Do we need a car to access other local resorts?
Yes, a car is needed to access other local ski resorts. Hire car firms are available at local transportation hubs or we can provide a drop-off/pick-up service for an additional charge.
- Do you provide an airport pick-up/drop-off transfer service?
We are happy to price a single or return journey to a train station or airport should you wish to be collected. We can also advise on local taxi firms.
- What airports can I fly into to get to the chalet?
The nearest international airports are Geneva (approximately 2 hours 30 minutes drive to the chalet) and Lyon Saint Exupery (approximately 2 hours 20 minutes drive). There is also a train station at Lyon Saint Exupery airport for trains to Chambery or Bourg Saint Maurice.
- What hire car options are available?
In our experience cars from Geneva airport tend to come with winter tyres and snow chains included (though please confirm directly with them) whereas they have to be requested separately from Lyon airport. There is also a Europcar service from Bourg Saint Maurice and Chambery train stations.
You will need snow chains to reach the chalet during snowy conditions.